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Democratise Development but NOT Talent Management

Jane Ferré
3 min readMar 12, 2024
Photo by Brett Jordan on Unsplash

During a phone call with a potential client, my interlocutor was talking about how he wanted to “democratise talent management” in his new role.

Woah there sunshine, hold your horses, this is NOT a good idea.

I asked him if he was familiar with Pareto’s Principle?

You might know it better as the 80/20 rule.

At the beginning of my self-employment journey, I was working with a mentor who helped me set up my business, he told me to remember the 80/20 Rule:

  • 80% of leads come from 20% of the activity
  • 80% of problems come from 20% of the clients
  • 80% of business come from 20% of the clients

The 80/20 rule applies across the board.

I was reminded of the work I had done as Head of Talent when I came across similar numbers with regards to Talent Management. In this case, 20% of your employees are responsible for 80% of the business outcomes.

Now, I’m not saying that you should only develop your talent.

You need to develop ALL of your people.

You just need to do something DIFFERENT for your talent.

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Jane Ferré
Jane Ferré

Written by Jane Ferré

Helping frustrated, fire-fighting, ball-juggling HR Directors to revolutionise their talent management agenda quickly and easily through intensive 1:1 mentoring

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